Privacy Policy Compliant with CTIA for 10DLC Services
Introduction
Welcome to [Your Company Name], where we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users and customers, especially in the context of our 10DLC services which facilitate application-to-person (A2P) text messaging.
Information Collection
We collect information that you provide directly to us when you use our services, including but not limited to:
• Contact information (such as name, email address, and phone number)
• Billing information (such as credit card details and billing address)
• Preferences and user feedback
• Content of the messages you send via our 10DLC services
Additionally, we automatically collect certain information when you use our services, such as:
• Device identifiers
• Log information (such as details on how our services are accessed and used)
• Location information (as permitted by you)
Use of Information
The information we collect is used to:
• Provide, maintain, and improve our services
• Process transactions and send related information, including confirmations and invoices
• Send technical notices, updates, security alerts, and support messages
• Communicate about products, services, promotions, events, and provide other news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our services
• Comply with legal obligations and enforce our agreements
Sharing of Information
We may share your information with:
• Service providers who perform services on our behalf, such as payment processing and data analysis
• Partners with whom we offer co-branded services or conduct joint marketing activities
• Other parties in connection with any company transaction, such as a merger, sale of company assets, or financing
• Law enforcement agencies and other public authorities as required by law or in response to a lawful request
Your Choices
You have choices regarding the information we collect and how it is used:
• You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages
• You can also manage information preferences and request deletion or modification of your data
Security
We implement industry-standard security measures to protect the loss, misuse, and alteration of the information under our control, including data encryption and secure software development practices.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by email or through a notice on our services prior to the change becoming effective.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at [email protected].
This privacy policy is specifically designed to be compliant with the guidelines set by the CTIA for 10DLC services, ensuring that all necessary data privacy and security measures are in place and clearly communicated to users and customers.